Privacy Policy


Little Planet Group is committed to protecting your privacy by complying with the National Privacy Principles and the The Privacy Act 1988. We maintain the privacy of your information using the latest and most sophisticated security technologies. 

Should you have a complaint about the way we are handling your personal information, please contact our privacy officer, who may be contacted by email at info@littleplanetgroup.com.au or at the contact details outlined below.


How do we manage your personal details?

We will never sell your personal information to other organisations.


Why do we need your personal details?

To process and fulfill your order, we need to know your name, email address, phone number, shipping address, credit card number and expiry date. For certain items we may need to contact you to arrange suitable delivery.

 

We will not use or disclose the information you give us about yourself except:


1. for the purpose you gave us the information;

2. a purpose related to that reason; or

3. another purpose to which you have consented.


Little Planet Group Correspondence


A first time purchaser of Little Planet Group implies acceptance to receive Little Planet Group correspondence and is therefore automatically added to the distribution list. Upon receipt of your first correspondence, you are freely and conveniently able to unsubscribe to further communications. For future purchases your details will be remembered to facilitate an easy checkout process.


Authorised Third Parties

We use a third party service provider called Campaign Monitor to send emails to our customers. They may collect information to assist us with reporting website traffic and other advertising statistics. Our customer's personal information, for example, name, address or email is never given to third parties in this process.


Statistical Analysis


We reserve the right to perform statistical analysis of user behaviour and characteristics in order to parties, but individual details will never be included.


Payment Security


When you place orders online, we use a secure server that encrypts all your personal information before it is sent to us to prevent unauthorised access to your information. We also offer the option of placing orders over the phone.

We use a third-party payment provider that is pci-dss compliant as outlined in the below links. 

http://www.eway.com.au/corporate-business/pci-dss-compliant-payment-provider.aspx

 

https://www.pcisecuritystandards.org/security_standards/


Contact Little Planet Group


9-11 Western Ave,

Tullamarine, VIC 3043

Australia

Phone:  + 61 3 9310 4425
Fax: + 61 3 8610 1214
Email:info@littleplanet.com.au


Changes to Security/Privacy Policies 


Our policy is intended to provide you with a safe and secure shopping experience. However since technology is changing so rapidly, we reserve the right to change, modify, add or remove portions of our Privacy & Security Policy at any time without prior notice. Please periodically review these Policies for changes. 

Disclaimer